Enable your legal professionals to hit the ground running with our continuous support and user adoption.
Get proactive guidance from setup to adoption
A dedicated Customer Success Manager will be your main point of contact throughout your customer journey. From configuring your integration to end-user training and best practice sharing – they’re the Bonnie to your Clyde or Robin to your Batman.
Tailored approach fit to your needs
Whether you’re a boutique law firm or larger enterprise – we adjust our onboarding, training, and adoption plans based on your needs. Frequent check-ins will make sure you’re on track with your business goals, and our continuous feedback loops will make sure we focus on what matters most.
See your ROI increase as months go by
Once launched, we’ll continuously strive to maximize adoption through proven methods such as user tips & tricks, live webinars, product questionnaires – the list goes on!
Our Henchman Academy is a source of curated information to help new and active users get around Henchman. Articles or quick instruction videos guide you through new features.
Frequent check ins with a dedicated customer success manager will ensure your business goals are being met (or revised when needed), and are the perfect medium to go over tips, tricks, and suggestions to drive the best possible adoption among your team.
Henchman's approach to customer success is about more than delivering service or support. We feel like we're being treated as partners, continuously striving to work together to improve the value we get on a daily basis.
